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If your goods are damaged during transport, we are committed to handling the situation responsibly and transparently. According to the terms of the contract and our insurance policies, you may be eligible for compensation. Please report any damage as soon as it is detected, providing documentation and photographs if possible, to expedite the claims process.

Can I track my transport in real-time?

For towing services outside of business hours, please contact us in advance to arrange the necessary details. Depending on our availability and the nature of the request, we will do our best to assist you, although additional charges may apply for services rendered outside of normal working hours.

The safety and integrity of your vehicle are of utmost importance to us. We use state-of-the-art equipment and handling methods to ensure that vehicles are loaded, transported, and unloaded with the utmost care. Our team is trained to adhere to the highest safety standards and ensure that the vehicle arrives at its destination in the same condition it was in when picked up.

We understand that unforeseen circumstances may lead to payment delays. If you encounter such situations, please inform us as soon as possible. Depending on the circumstances, we can discuss options for rescheduling payments or alternative arrangements. However, please be reminded that, according to the terms of the contract, payment delays may result in penalties or other consequences as per our payment policy.