Individual rates

Contact us now for information about personalized rates and to book our services.

Frequently Asked Questions

Find answers to frequently asked questions about our policies, regulations, and customer concerns.

International transport rates are calculated based on several factors, including:

  • Transport Distance: The farther the destination, the higher the rate may be.
  • Type and Size of Goods: Rates can vary depending on the weight and volume of the goods being transported.
  • Type of Service Requested: Standard services versus customized or special requirement services.
  • Customs Duties and Taxes: These are applied according to the regulations of each country involved in the transport.
  • Additional Costs: Insurance, temporary storage fees, and other factors can influence the total cost.

For international transport, the following documentation is required:

  • Commercial Invoice: Details the value of the goods for customs.
  • Packing List: Provides details about the contents of the shipment.
  • Insurance Policy: Covers the goods against damage or loss.
  • Customs Documents: Required for export and import in the countries transited.
  • Certificate of Origin: Certifies the origin of the goods, necessary in some cases to benefit from preferential customs rates.
 

Yes, there are weight and size limitations that vary depending on:

  • Type of Transport Vehicle: Each vehicle has a maximum allowed capacity.
  • Transport Regulations: Different countries may have specific regulations regarding permissible weight and dimensions on their roads.
  • Type of Goods: Dangerous goods or those with special requirements may have additional restrictions.

In the event of a transport strike, we:

  • Communicate Immediately with Customers: Inform clients about potential delays or changes to the transport plan.
  • Seek Alternative Routes: Explore other transport options to minimize delays.
  • Provide Assistance and Support: Our logistics team is available to answer questions and offer solutions.

To get a customized quote:

  • Contact Us Directly: You can call us or send an email with details about your specific needs.
  • Provide Detailed Information: Include the type of goods, size, weight, destination, and any special requirements.